Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at as@teammushkil.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at as@teammushkil.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refund & Exchange Policy

At Work With Love, all our products are made to order using a Print-on-Demand production process. Each item is specially created after you place an order, which allows us to reduce waste and offer unique designs.

No Refund Policy

Because our products are custom printed on demand, we do not offer refunds or order cancellations once the order has been placed.

Exchange Policy

We understand that sometimes issues can happen. Therefore, we offer product exchanges under specific conditions.

You may request an exchange within 7 days of delivery if:

  • The item you received is damaged or defective

  • You received the wrong item

  • There is a printing error or manufacturing defect

To request an exchange, please contact our support team with:

  • Your order number

  • Clear photos of the product showing the issue

  • A short description of the problem

Once the issue is verified, we will arrange a replacement or exchange at no additional cost.

Non-Exchangeable Situations

We do not offer exchanges for:

  • Incorrect size selected by the customer

  • Change of mind after purchase

  • Minor color variations due to screen display differences

Exchange Process

  1. Contact us within 7 days of receiving your order.

  2. Send product photos and your order details.

  3. Our team will review the request.

  4. If approved, we will send a replacement item.

Contact Us

If you have any issues with your order, please contact us at:

Email: [as@teammushkil.com]
Support Time: [12:00- 18:00]

1. Return Eligibility Criteria

  • Items must be unused, unworn, and in their original condition with tags intact.

  • Proof of purchase (order confirmation or receipt) is required.

  • Returns are only accepted for eligible products; see “Non-Returnable Items” below.


 Return Timeframe

  • Returns must be requested within [7 DAYS] of receiving your order.

  • Requests made after [7days] may not be accepted.


 Exchange Options

  • Exchanges are available for size, color, or style variations.

  • Exchanges are subject to product availability.

  • If the requested item is unavailable, a refund will be issued instead.


 Damaged or Defective Products

  • If you receive a damaged or defective item, please contact us immediately at [as@teammushkil.com] with photos of the product.

  • We will arrange a replacement or issue a full refund at no additional cost.


 Non-Returnable Items

The following items cannot be returned or refunded:

  • Discounted or clearance items.

  • Innerwear, lingerie, or hygiene-sensitive products.

  • Customized or personalized orders.


 Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service to ensure safe delivery of your return.


Contact Information

For any questions or to initiate a return, please reach out to us:

  • Store Name: [Work With Love]

  • Email: [as@teammushkil.com]

  • Address: munirka village new delhi 110067


This policy is designed to give you peace of mind while shopping with us. We value your trust and are committed to making your experience smooth, fair, and reliable.